Cullan Diffee

Experienced Cloud Engineer

Skills

Cloud: AWS, Azure, Kubernetes
Programming: Python, Go/Golang, Bash, Powershell
Query: SQL
Languages: English (Native), German (B2), Mandarin Chinese (C1)

Certifications

Kubernetes: Certified Kubernetes Administrator
AWS: AWS Certified Solutions Architect Associate, AWS Certified Cloud Practitioner
Azure: Azure Fundamentals, Azure Security, Compliance, and Identity Fundamentals, Azure Data Fundamentals

Professional Experience

Cloud Operations Engineer II - Jamf, Taipei, Taiwan (Nov 2022 – Present)

Oversees cloud infrastructure for 20,000+ clients across 100+ Kubernetes clusters, maintaining 99.9% uptime.
Designed a Golang CLI tool simplifying Kubernetes API calls into one command.
Developed Python scripts aggregating API data into comprehensive reports.
Automated TLS certificate renewal notifications using AWS-based systems.
Led migration of client instances to Kubernetes, increasing scalability and reducing hosting costs by 20%.

IT Engineer - StubHub, Taipei, Taiwan (Sept 2021 – Nov 2022)

Automated admin tasks with PowerShell, boosting efficiency.
Implemented device management with Intune, enhancing security.
Created a version-controlled IT knowledge base.
Streamlined employee lifecycle management with Azure and PowerShell.

IT Specialist - Crocs, Colorado, USA (Aug 2019 – Sept 2020)

Standardized service desk policies globally.
Automated onboarding/offboarding processes with PowerShell.

Technical Expert - Apple, Colorado, USA (Nov 2015 – Aug 2018)

Mentored and trained technicians in service skills.
Maintained demo technology compliance as part of a specialized team.

Education

Bachelor of Science in Computer Science - Regis University (Graduated March 2020)
- GPA: 3.6/4.0
- Board of Trustees Scholarship
- Dean’s List
Mandarin Training Center - NTNU, Taiwan (Aug 2020 – Aug 2021)
- Received Taiwan Ministry of Education Huayu Enrichment Scholarship
Exchange Program - Ewha Womans University, Korea (Aug 2018 – June 2019)